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Feedback of our Guests

We greatly appreciate the opinions and evaluations of our esteemed guests; they are a motivation and source of new energy for further work. We would therefore like to share some of the messages and comments from the hotel satisfaction questionnaires with you.

Anna

Germany08.02.2024

Always happy to return. Great hotel to switch off and enjoy. Everything was perfect!

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Irina

Austria29.01.2024

Real luxury for a fair price.

The facilities are really top as for a real 5 star hotel, the staff very friendly and professional and their wellness and spa area very nicely equipped and clean.

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Roos

Germany12.01.2024

It was our second time here. The hotel is very nice and cozy, everything is clean. The staff is especially helpful and friendly. We felt very comfortable.

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Damian

Ireland19.12.2023
Out stay was a wonderful experience. The quality of the service provided was world class and the staff were very professional, helpful and friendly. We are looking forward to returning next year and will tell all our friends about our experience.
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Joelle

Germany03.12.2023

Beautiful ambience, food was very good and varied, staff very nice. Everywhere was clean. Beautiful view. Very good saunas. Perfect value for money. I highly recommend it.

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Jana

Czech republic23.11.2023

My husband and I visited you again and it was a really great experience. The peace, quiet and luxury we were surrounded by was incredible. Everything was perfect. Thank you for your exemplary care.

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Josef

Czech republic05.11.2023

Very nice hotel. Wellness at a good level. Clean everywhere. Food tasty. Prices correspond to Karlovy Vary.

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Vitalij

Russia24.10.2023

Great spa hotel with clean rooms, attentive and helpful staff. Excellent and varied breakfast and dinner.

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Zach

USA09.10.2023

This is an amazing hotel. The staff is friendly and helpful and always ready to assist. The room is very clean. The garden of the hotel is amazing The breakfast is extremely good and varied, tasty and is good for gluten free. The SPA facilities are extremely excellent and the treatments are very good. I truly recommend on this great hotel. 

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Diener

Germany18.10.2023

The staff was very nice and friendly on arrival, they brought our suitcases directly to our room, the wellness centre was also very nice, we enjoyed our stay very much. We would love to repeat it.

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Matthias

Germany21.09.2023

If you like nice things, this is the place for you. We would love to come back to this wonderful hotel. Everything here is just top notch. From arrival to departure. You get the feeling that everything has been thought out.

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Dáša

Czech republic05.09.2023

Thank you very much for a wonderful stay at your hotel which we thoroughly enjoyed. We are very highly recommended your wonderful restaurant and also the Wellnessland. All the best to you and we look forward to visiting you again.

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Contact

Reception

Tel.: (+420) 352 441 111

Fax: (+420) 352 441 151

E-mail: reception@carlsbadplaza.cz

Reservation department

Tel.: (+420) 353 225 502

Mob.: (+420) 777 258 838 

E-mail: reservation@carlsbadplaza.cz

Address

Mariánskolázeňská 25 

360 01 Karlovy Vary

Czech Republic