We greatly appreciate the opinions and evaluations of our esteemed guests; they are a motivation and source of new energy for further work. We would therefore like to share some of the messages and comments from the hotel satisfaction questionnaires with you.
A beautiful relaxed short break
I have not experienced such an amazing overall service in a long time. Rooms beautiful, service amazing. Spa absolutely perfect. ;-) The staff at the reception and in the restaurant were absolutely above standard. That's what I call absolute perfection, which you just don't experience. I definitely have not been pampered here for the last time. May the high quality of service last as long as possible.
Perfect service with everything, rich breakfast, excellent restaurant, beautiful rooms, perfect wellness and great staff. Thank you.
Total satisfaction, everything is great. The best wellness.
Great hotel, service, friendly staff, excellent breakfast and super location. The in-room fruit bowl and coffee maker was a nice bonus.
Very nice environment, clean, friendly!
Great SPA, spacious and beautifully furnished rooms.
Thanks to all hotel staff for their care, everything was excellent.
All services are at a very good level. Professional and friendly staff. We will certainly come back for a longer stay.
Very nice spa, high level of service.
We arrived for a fourth time, after a pause of five years. Interior - luxurious, clean, cozy, the staff, as if they knew what you want. Especially noteworthy is the SPA - amazing complex, swimming pools, underwater massages, herbal and salt sauna, two Finnish saunas with different temperatures - great. The big advantage is the clinic at the hotel, doctors, blood tests and other treatments. Food is amazing, every night 3-4 types of fish and 4-5 types of meat dishes. Everything is very tasty. In summary, if you are willing to pay a little more and want the very best in Karlovy Vary, you just have to come here and really relax.
Compliments to MD E.Koval and Jiří Švec. Thanks to all the hotel staff for their care.
Carlsbad Plaza - Reception
Tel.: (+420) 352 441 111
Fax: (+420) 352 441 151
Tel.: (+420) 353 225 502
Mob.: (+420) 777 258 838
Carlsbad Plaza - Adress
360 01 Karlovy Vary