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Feedback of our Guests

We greatly appreciate the opinions and evaluations of our esteemed guests; they are a motivation and source of new energy for further work. We would therefore like to share some of the messages and comments from the hotel satisfaction questionnaires with you.

Elena S.

Canada 30.10.2019
Everything was excellent, as always, we thank all employees of the hotel.
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Alexander Z.

We were satisfied with the services of the hotel and we will come again.
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Sergei I.

We were very pleased with all the services and are looking forward to the next stay.
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Sovet K.

Thanks to everyone for a great stay and compliments to Jana Č. from the reservation department.
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Mukhamed K.

Upon the recommendation of friends, we booked a stay in Piestany this year, after a few days we decided to come here. The services there are below your level. We recommended your hotel to everyone. We'll never go anywhere else.
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Liudmila S.

Thank you for a nice stay and professional service. Compliments to the chambermaid for the room cleaning, and to the kitchen and the staff of the Sorrento restaurant. Compliments to Michaela S. for the IV, she has a very nice approach to guests and does professional work. Compliments also to Dana V. for the four-chamber bath.
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Serikzhan O.

We would like to thank the entire hotel staff for their excellent service. Compliments to the chambermaid for the exemplary cleaning. Excellent cuisine and service, compliments to Igor S. We would like to thank all Medical Spa Gallery employees, especially Pavel H. for the excellent massages.
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Rostislav F.

Compliments to the entire hotel team, great work, we are looking forward to the next stay.
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Iurii D.

Russia 30.09.2019
We leave with the best impressions. We liked everything. Thanks to the staff for the hospitality and willingness to always help. We will come again next year.
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Dumitru A.

Thank you for the nice stay. Next year we will come with our children and grandchildren. Compliments to the kitchen and service of the Sorrento restaurant. Compliments to the masseur Pavel Horvát.
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Ilya K.

Great Britain25.09.2019
Compliments to the nurse during infusions of Míša Spáčilová, thanks to everyone for their care.
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Eduard T.

Thank you for the great preparation of the room for our arrival, compliments to the whole team for the hospitality. We are satisfied with all hotel services.
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Carlsbad Plaza - Reception

Tel.: (+420) 352 441 111

Fax: (+420) 352 441 151


Reservation department

Tel.: (+420) 353 225 502

Mob.: (+420) 777 258 838 


Carlsbad Plaza - Adress

Mariánskolázeňská 25 

360 01 Karlovy Vary

Czech Republic