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Feedback of our Guests

We greatly appreciate the opinions and evaluations of our esteemed guests; they are a motivation and source of new energy for further work. We would therefore like to share some of the messages and comments from the hotel satisfaction questionnaires with you.

Petra Z.

Czech republic05.05.2022

Nice hotel and staff. Super breakfast.

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Piotr N.


Great location. Very good breakfast. Super spa center.

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Čestmír, cz

Czech republic21.01.2022

Very friendly staff and wellness.

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Michal, sk


Great water, staff, pool, location

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Jana W.


A beautiful relaxed short break

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Dorina Š.

Czech republic01.11.2021

I have not experienced such an amazing overall service in a long time. Rooms beautiful, service amazing. Spa absolutely perfect. ;-) The staff at the reception and in the restaurant were absolutely above standard. That's what I call absolute perfection, which you just don't experience. I definitely have not been pampered here for the last time. May the high quality of service last as long as possible.

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Alex W.


Very nice environment, clean, friendly!

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Anna A.


Great SPA, spacious and beautifully furnished rooms.

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Jarmila R.


Great hotel, service, friendly staff, excellent breakfast and super location. The in-room fruit bowl and coffee maker was a nice bonus.

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Martina K.

Czech republic28.10.2021

Perfect service with everything, rich breakfast, excellent restaurant, beautiful rooms, perfect wellness and great staff. Thank you. 

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Martin K.

Czech republic21.10.2021

Total satisfaction, everything is great. The best wellness.

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Jennifer, de


Beautiful hotel, super staff, great savings area. Highly recommended!!! It was a wonderful weekend, the breakfast was also first class!!!

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Carlsbad Plaza - Reception

Tel.: (+420) 352 441 111

Fax: (+420) 352 441 151


Reservation department

Tel.: (+420) 353 225 502

Mob.: (+420) 777 258 838 


Carlsbad Plaza - Adress

Mariánskolázeňská 25 

360 01 Karlovy Vary

Czech Republic