Verify availability 

  • en
  • cz
  • de
  • ru

Feedback of our Guests

We greatly appreciate the opinions and evaluations of our esteemed guests; they are a motivation and source of new energy for further work. We would therefore like to share some of the messages and comments from the hotel satisfaction questionnaires with you.

Iurii D.

Russia 30.09.2019
We leave with the best impressions. We liked everything. Thanks to the staff for the hospitality and willingness to always help. We will come again next year.
More information

Dumitru A.

Thank you for the nice stay. Next year we will come with our children and grandchildren. Compliments to the kitchen and service of the Sorrento restaurant. Compliments to the masseur Pavel Horvát.
More information

Ilya K.

Great Britain25.09.2019
Compliments to the nurse during infusions of Míša Spáčilová, thanks to everyone for their care.
More information

Eduard T.

Thank you for the great preparation of the room for our arrival, compliments to the whole team for the hospitality. We are satisfied with all hotel services.
More information

Taleb A.

Qatar 19.09.2019
Beautiful hotel, beautiful city, quality service, we were satisfied with all the services, and will come again.
More information

Enia G.

Thanks to everyone for a wonderful stay, we will be happy to return to you again.
More information

Fakhritdin M.

Kazakhstan 13.09.2019
Compliments to everyone for the professional services, we were very satisfied and would be happy to come again.
More information

Adibah A.

We have been coming to Karlovy Vary for many year, we were staying with you for the first time upon the recommendation of friends. We were very pleased with all the services and we are planning to stay with you again next year. We would like to thank everyone for their care.
More information

Liubov K.

You are the best hotel in Karlovy Vary. The staff is very attentive and welcoming. We would like to thank everyone for their care. Compliments to the kitchen and service of the Sorrento restaurant, the food was always delicious.
More information

Miroslav Š.

Czech Republic05.09.2019
Thanks to everyone for a nice stay, everything was great.
More information

I. A. B.

Belarus 03.09.2019
Compliments to the chambermaid for the exemplary room cleaning. We were also satisfied with the other services.
More information

I. B.

We thank everyone for the professional service, we will be happy to come again.
More information
More Feedback


Carlsbad Plaza - Reception

Tel.: (+420) 352 441 111

Fax: (+420) 352 441 151


Reservation department

Tel.: (+420) 353 225 502

Mob.: (+420) 777 258 838 


Carlsbad Plaza - Adress

Mariánskolázeňská 25 

360 01 Karlovy Vary

Czech Republic