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Hotel Services

Carlsbad Plaza Hotel Services

In order to guarantee maximum satisfaction of our guests while fulfilling the promise of the highest quality, we offer a choice of many additional services that will certainly contribute to the comfort and convenience of your stay at the Carlsbad Plaza Medical Spa & Wellness Hotel. Apart from comfortable accommodation and comprehensive medical spa services, the hotel also offers modern conference facilities and luxurious salons. The town of Karlovy Vary and its picturesque surroundings offer opportunities for social and cultural enjoyment as well as opportunities for actively spent time. Our Concierge service will help you arrange and organize a big quantity of such activities.


Every five-star hotel in the world wants to offer a first-class Concierge service that caters to its esteemed guests all their wishes. Being a Concierge requires perfect service, professional demeanor and a thorough understanding of the guest. That is why the Carlsbad Plaza hotel in October 2010, after meeting the demanding conditions, became a member of the international association "Les Clefs d'Or", which since 1929 brings together the best hotel concierges from 37 countries.

In order to make your stay more pleasant, we offer a wide range of services such as transfers, tours of the city and surroundings, carriage rides, tickets to theaters and concert halls, sport and adrenaline activities, fishing and hunting. Our Concierge service is available daily at the main hotel reception.


Luxury transfers

Travel safely, comfortably and without compromise. Choose one of the luxury cars of our VIP Cars partner for your transfer, which will take you with its modern and luxurious Mercedes Benz cars, or rent one of their cars. Thanks to a longtime cooperation with the Carlsbad Plaza, VIP Cars meets the highest standards. Choose a car according to your taste or the number of people on your quest: Mercedes Benz S-class 500Long AMG, Mercedes E-class 350 sports package AMG, Mercedes V-class 250 AMG or Lincoln. For our Prestige Club members, VIP Cars offers interesting discounts on transfers.

Additional hotel services

  • Concierge
  • Airport transfers
  • Parking in the hotel garage (540,- CZK per day)
  • Car rental
  • Conferences and incentives
  • Luxury transfers
  • Providing a complete celebration or event organization service
  • Business center
  • Florist services
  • Bicycle rental
  • Laundry
  • Pillow menu
  • Possibility to purchase a Czech SIM card
  • Shop Gallery
  • Beauty services
  • Consultation with a nutrition counselor

Documents to download:

Hotel information

Reserve your dream stay.

Packages & Special Offers

Choose one of our advantageous packages or special offers for your chosen accommodation or spa service at the Carlsbad Plaza hotel. On our official website with the lowest price guarantee, the widest selection, special bonuses and the possibility to become a member of our VIP Prestige Club.



Tel.: (+420) 352 441 111

Fax: (+420) 352 441 151


Reservation department

Tel.: (+420) 353 225 502

Mob.: (+420) 777 258 838 



Mariánskolázeňská 25 

360 01 Karlovy Vary

Czech Republic