The hotel is unique, you arrive and immediately feel at home. We will definitely be back, the location is perfect!

We absolutely loved our stay here, from the location, the hotel itself, the breakfast, the staff and the wellness area. Perfect for a relaxing weekend getaway in the enchanting Karlovy Vary.

Outstanding service from every employee of the hotel and at the medical center. Great attention to details. You really feel welcome and taken care of.

The very friendly, always attentive team, varied food and a very nice wellness area made this vacation unforgettable.

From Check-In to Check-Out, I experienced the best service by all of the staff. Location is perfect as it's in walking distance to all the sights and shops. The room was comfortable and had everything I needed to enjoy my stay. The Spa treatments were fabulous as were the sauna and pool facilities. I can't wait to return for another enjoyable and relaxing stay.

With a great spa and health complex, that is clean and rich in amenities. Excellent breakfasts at the Restaurant. Amazing service from the entire hotel staff, rooms are very clean and comfortable. Highly recommended and we will definitely be back!

The hotel is beautiful, truly 5-star quality, spotlessly clean, with friendly and highly trained staff. The food is Michelin-star quality, and the spa is absolutely gorgeous. I highly recommend it!

Everything was great, we enjoyed our stay to the fullest, hospitable and welcoming team, always prompt to our requests, excellent location, the clinic and treatments are so good. Assistance was always accessible. We would love to come back to the Carlsbad Plaza!

The staff is extremely friendly and totally helpful! The wellness offer is very varied and leaves nothing to be desired. We felt at home from the very first minute and would gladly visit the hotel again!