Prestige Club

As you know, our company focuses exclusively on offering and providing services of the highest level, that is "Luxury". More than half of the clients of the Carlsbad Plaza are repeatedly arriving guests whom we hereby express gratitude for their loyalty, we have decided to reward them in the form of exclusive benefits and advantages.

The membership of the VIP Prestige Club offers you discounts on all services provided at all the facilities of the company; these are the Carlsbad Plaza Hotel, the Carlsbad Clinic and the Castle Spa. Additional discounts can be obtained from our top partners, which include jewelry boutiques, leading brands in clothing and footwear, an exclusive manufacturer of porcelain and glass, automobile companies, etc. Complete list of our partners HERE.

The list of benefits awarded to members of the Prestige Club is constantly expanding, however the most important fact is, that every club member automatically receives our VIP guest status, which brings additional benefits associated with each stay at the Carlsbad Plaza.


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VIP Prestige Club Lounge

This year we have have also added something to the range of our services, the VIP Prestige Club Lounge, which is located on the second floor, in the heart of the hotel and where our Guest Relations Manager devotes her time to you daily.

On presenting your valid Prestige Club card, light salty and sweet snacks, a selection of alcoholic and non-alcoholic beverages, or newspapers will be made available to you in the lounge. 


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Prestige Club floor

The Prestige Club Floor boasts a new design from carpeting to painting including interesting elements in innovative equipment in the room, including a one meter big full HD LED televisions hanging on the wall, a coffeemaker, comfortable and very elegant armchairs, TV speakers in the bathroom, night lights and very easy accessibility for USB connections.

Reservations and occupancy of rooms on the 7th floor is therefore only possible for Prestige Club members and their sale is only allowed through the reservation department of Eden Group a. s., whose team will be happy to help with your reservations.

The membership of the Prestige Club has three levels: 

VIP Silver card

Members are entitled to a 10% discount and this discount can be used by anyone who presents the card (thus not bound to name).

VIP Gold card

The card is embossed with the name of a specific client and authorizes a discount of 15%. The card is not transferable,  but the owner can take advantage of discounts on payments of any account (such as for services provided to members of his family). 

VIP Diamond card

This card is awarded exceptionally to regular guests who show their long-term loyalty to the company Eden Group a.s.

Discounts only apply to services ordered and paid directly by the company Eden Group as, without intermediaries. We hope that we can soon welcome you in the ranks of our VIP clients amidst the other members of our VIP Prestige Club. We believe that our loyalty program will become another step towards even higher quality services and our further cooperation.


There are two ways of becoming a Prestige Club member:

  • Payment for services of Eden Group ( without intermediaries) of more than € 10.000, - for a Gold Card and more than € 7.500, - for a Silver Card. The card becomes valid from the client's next stay at the Carlsbad Plaza Hotel.

  • Direct purchase of the cards for the price of € 1,000 -/Gold Card and € 750, -/Silver Card. The discount is valid starting from the date of purchase of the card. 

The cards can be bought at the main reception at the Hotel or on-line during your reservation.

Every new gold card holder, who purchased a gold card will automatically receive a silver card for their loved ones or friends.


Log in as a member of the PRESTIGE CLUB 

We hope that we can welcome you soon in the ranks of our VIP clients.

Instructions how to login to the PRESTIGE CLUB (Silver card)

Instructions how to login to the PRESTIGE CLUB (Gold card)



Sign in


Superior Hotel Carlsbad

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