The membership of the VIP Prestige Club offers you discounts on all services provided at all the facilities of the company; these are the Carlsbad Plaza Hotel, the Carlsbad Clinic and the Castle Spa. Additional discounts can be obtained from our top partners, which include jewelry boutiques, leading brands in clothing and footwear, an exclusive manufacturer of porcelain and glass, automobile companies, etc. Complete list of our partners HERE.
This year we have have also added something to the range of our services, the VIP Prestige Club Lounge, which is located on the second floor, in the heart of the hotel and where our Guest Relations Manager devotes her time to you daily.
On presenting your valid Prestige Club card, light salty and sweet snacks, a selection of alcoholic and non-alcoholic beverages, or newspapers will be made available to you in the lounge.
The Prestige Club Floor boasts a new design from carpeting to painting including interesting elements in innovative equipment in the room, including a one meter big full HD LED televisions hanging on the wall, a coffeemaker, comfortable and very elegant armchairs, TV speakers in the bathroom, night lights and very easy accessibility for USB connections.
Reservations and occupancy of rooms on the 7th floor is therefore only possible for Prestige Club members and their sale is only allowed through the reservation department of Eden Group a. s., whose team will be happy to help with your reservations.
VIP Silver card
Members are entitled to a 10% discount and this discount can be used by anyone who presents the card (thus not bound to name).
VIP Gold card
The card is embossed with the name of a specific client and authorizes a discount of 15%. The card is not transferable, but the owner can take advantage of discounts on payments of any account (such as for services provided to members of his family).
VIP Diamond card
This card is awarded exceptionally to regular guests who show their long-term loyalty to the company Eden Group a.s.
Payment for services of Eden Group ( without intermediaries) of more than € 10.000, - for a Gold Card and more than € 7.500, - for a Silver Card.The card becomes valid from the client's next stay at the Carlsbad Plaza Hotel.
Direct purchase of the cards for the price of € 1,000 -/Gold Card and € 750, -/Silver Card. The discount is valid starting from the date of purchase of the card.
The cards can be bought at the main reception at the Hotel or on-line during your reservation.
Every new gold card holder, who purchased a gold card will automatically receive a silver card for their loved ones or friends.
We hope that we can welcome you soon in the ranks of our VIP clients.