Carlsbad Plaza is a 5* Superior Medical Spa & Wellness Hotel in Karlovy Vary. It offers 124 rooms and 27 suites, extensive Spa & Wellness facilities covering more than 3,500m², the Medical Spa Gallery with more than 250 medical and wellness treatments, and the unique Wellnessland Alt Karlsbad with a pool complex and sauna village.
The hotel also features restaurants, bars, the Bon Soir Café, and conference and event facilities. It combines accommodation, spa treatment, wellness, gastronomy and other services, all in one place, making it suitable for both short and long stays.
Carlsbad Plaza focuses not only on relaxation and wellness, but also on comprehensive spa treatment and medical care. Guests can combine time at the Wellnessland Alt Karlsbad with treatment programs, medical consultations, diagnostics and treatments in the Medical Spa Gallery. The hotel therefore allows guests to choose either a purely relaxing stay or a stay focused on prevention, regeneration or spa treatment.
Yes. A stay at Carlsbad Plaza does not require participation in spa treatment or a medical program. You can also visit the hotel for relaxation, wellness, gastronomy or a stay in Karlovy Vary and use individual services according to your preferences.
Yes. Families with children are welcome at Carlsbad Plaza. The hotel is also prepared for stays with children and offers suitable accommodation options, facilities and services for a comfortable stay together.
You can make a reservation via our website or contact our Reservations Department by phone or email.
Reservations Department
Tel: (+420) 777 258 838
E-mail: reservation@carlsbadplaza.cz
Yes. When booking, you can specify requests such as a baby cot, extra bed, pet accommodation or room preference. We will do our best to accommodate your requests, subject to current availability.
To make a reservation, you will need to provide your contact details, dates of stay, number of guests and any additional information required to arrange your stay.
Yes. Several rooms can be booked as part of a single reservation. If you are planning a group stay, corporate event or booking a larger number of rooms, we recommend contacting our Reservations Department, which will prepare an individual offer tailored to your requirements.
We recommend booking as early as possible, especially if you are planning to visit during the high season, public holidays or major events in Karlovy Vary. Booking in advance gives you a wider choice of rooms and stay packages.
Yes. Pets are welcome at the hotel for a fee of EUR 50 per night. A refundable deposit of EUR 300 is also required upon arrival. A stay with a pet must be specified in advance when making the reservation.
Our offer includes, for example, Bed & Breakfast with Wellnessland access, Relax Package, Detox Package, Spa Treatment Light, Spa Treatment in the Medical Spa Gallery, Private Treatment in a Medical Spa Suite, Spa Package for Effective Weight Loss and Longevity Medical Reset. A complete overview of current packages can be found on the Special Offers page.
Every stay package includes accommodation in the selected room or suite category, buffet breakfast, unlimited access to the Wellnessland Alt Karlsbad and access to the hotel fitness center. Additional services vary according to the selected package and are always specified in its details.
Wellness stays focus primarily on rest and regeneration. Medical spa stays additionally include a medical consultation and an individually designed treatment plan based on the guest's health condition.
The right choice depends on the purpose of your stay. If you are looking for rest and relaxation, we recommend wellness or relaxation packages. Medical spa stays are intended for guests seeking targeted treatment, regeneration, and professional care. Our Reservations Department will be happy to help you choose the package that best suits your needs.
Yes. Additional treatments and supplementary hotel services can be purchased with your stay package both when booking and during your stay, subject to the current offer and availability.
The price of every stay includes accommodation in the selected room or suite category, buffet breakfast, unlimited access to the Wellnessland Alt Karlsbad and access to the hotel fitness center. Additional services vary according to the selected stay package and may include half board or full board, medical treatments, an initial medical consultation, parking or other benefits. A complete overview of included services can always be found in the details of each stay package on the Special Offers page.
Children up to 1.99 years of age stay free of charge when using an existing bed or baby cot.
No. The listed prices do not include the local accommodation tax. The tax is determined by a generally binding ordinance of the Statutory City of Karlovy Vary and is payable by guests over 18 years of age at the hotel reception upon arrival.
Advance payment depends on the selected booking rate. Standard reservations do not require prepayment - the reservation is guaranteed by a payment card and the stay is paid for upon arrival or departure. If you choose a non-refundable rate, 100% of the stay price is charged during booking. Exact payment conditions are always stated during the booking process.
Accommodation and hotel services can be paid for in cash or by standard payment cards. If you have specific payment requirements, we recommend contacting the Reservations Department before arrival.
Yes. A stay can be paid for by company invoice. Please provide your billing details when making the reservation so that we can prepare everything before your arrival.
This depends on the selected booking rate or type of stay. Standard hotel accommodation can be canceled free of charge no later than 24 hours before arrival. For later cancellations or no-shows, a cancellation fee equal to the price of the first night is charged; if the stay is shortened, the fee equals the price of the following night.
Medical spa and wellness stay packages can be canceled free of charge no later than 24 hours before arrival. For later cancellation, no-show or shortening of the stay, the cancellation fee is 100% of the total reservation price.
For non-refundable rates, 100% of the total reservation price is charged in the event of cancellation, no-show or shortening of the stay.
If you need to change the dates or modify your reservation, please contact our Reservations Department by phone or e-mail. The possibility of making changes depends on the conditions of the selected rate and the hotel's current occupancy. Reservations made at non-refundable rates cannot be changed.
If you expect to arrive late, we recommend informing us in advance. If you do not arrive without notifying us, the reservation will be handled according to the conditions of the selected booking rate.
Yes. We offer gift vouchers for stays and selected hotel services. You can purchase them through our website or by contacting the Reservations Department.
Gift vouchers can be used for stay packages, wellness services, one-time admission to the Wellnessland Alt Karlsbad, whole-body cryotherapy or as a gift voucher for any chosen value.
Carlsbad Plaza is located in a quiet part of the spa town of Karlovy Vary, in the immediate vicinity of the Imperial Spa and the historic spa center. The hotel can be reached by car directly at the main entrance without having to enter the restricted-access spa zone.
You can arrive by car, taxi or use a pre-booked transfer. The hotel will be happy to help arrange transport from an airport, train or bus station, or another location according to your requirements.
Yes. Hotel guests can use Valet Parking in the hotel garage for EUR 25 per night. Hotel staff will take care of your vehicle upon arrival and arrange its parking.
Yes. A parking space must be reserved in advance to ensure availability during your stay.
Yes. There are four charging stations for electric vehicles in the hotel garage. The service is available to hotel guests with a paid parking space and is charged at a flat rate of EUR 25 per charge.
Please request charging at the main hotel reception. Hotel staff will arrange access to and activation of the charging station, after which you can connect your vehicle to the charger.
Yes. Assisted charging, including parking of your vehicle by hotel staff, is available daily from 7:00 to 19:00. If you arrive outside these hours, you can park your vehicle in the garage yourself and charging will subsequently take place with the assistance of hotel staff.
Ano. Hotel může na vyžádání zajistit individuální transfer z letiště i na letiště. Transfer je nutné objednat předem.
Transfers can be arranged individually from airports in the Czech Republic and abroad. The Reservations Department will provide specific options and prices according to your place of arrival or departure.
Transfers must be booked in advance through the Reservations Department. When booking, please provide the place of arrival or departure, date and time, flight number if applicable, and number of passengers.
Tel: +420 777 258 838
E-mail: reservation@carlsbadplaza.cz
The nearest railway stations are Karlovy Vary - dolní nádraží and Karlovy Vary - hlavní nádraží. From both stations, you can reach the hotel by public transport or taxi.
Yes. A bus stop is located directly in front of the hotel. It is served by bus line no. 2, which provides connections to the city center and both main railway stations in Karlovy Vary. Current timetables and connection information are available on the official website of the Karlovy Vary Public Transport Company at www.dpkv.cz/en/
Yes. The hotel reception or concierge will be happy to arrange a taxi according to your requirements.
Yes. If you need transport within Karlovy Vary or to another destination during your stay, please contact the hotel reception or concierge, who will be happy to assist with the arrangements.
Check-in is available from 15:00 and check-out is by 12:00.
Yes. Early check-in is available from 8:00 and late check-out until 18:00, each for an additional charge of 50% of the room rate per night. Both services are subject to current hotel occupancy. If you are interested, we recommend contacting the reception or Reservations Department in advance.
Yes. The hotel reception is available to guests 24 hours a day. Late arrival and check-in in the evening or at night are therefore possible.
Our multilingual team speaks Czech, English, German and Russian, you can communicate with us in these languages when making a reservation and during your stay.
Yes. Thanks to the 24-hour reception, you can check in even late in the evening or at night. If you expect a late arrival, we recommend informing us in advance.
A valid identity document (ID card or passport) must be presented upon arrival. Documents may also be required for children in order to register all guests staying at the hotel. A payment card may also be requested at check-in as a guarantee for any additional services used during the stay.
Yes. We will store your luggage safely and free of charge on the day of arrival before check-in and on the day of departure after check-out. This allows you to enjoy the hotel services or spend time in Karlovy Vary without having to carry your luggage with you.
Yes. Upon arrival and departure, the hotel porter will be happy to assist with carrying your luggage between reception and your room.
Yes. The concierge will be happy to assist with arranging transfers, restaurant reservations, tickets, excursions and other services during your stay.
If you lose a personal item during your stay, please contact the main hotel reception. The reception desk is available 24 hours a day and will help you check whether the lost item has been found.
Tel: (+420) 352 441 111
E-mail: reception@carlsbadplaza.cz
The hotel offers 16 categories of rooms and suites ranging in from 21 to 216 m². The individual categories differ in , layout, view and facilities. Guests can choose from single and double rooms as well as spacious suites in various categories. A complete overview of all categories, including photographs, facilities, floor plans and exact dimensions, is available on our website.
For longer stays, we recommend more spacious rooms or suites offering greater comfort and storage space. Our Reservations Department will be happy to help you select the most suitable category.
Yes. The hotel also offers connecting rooms and suites, suitable for families or groups traveling together. We recommend checking availability when making your reservation.
All rooms and suites are equipped with air conditioning, minibar, television, safe, coffee and tea set and free Wi-Fi. Bathrooms include hotel toiletries, a hairdryer, bathrobes and slippers. Selected room and suite categories also offer additional facilities depending on their type.
Yes. Free Wi-Fi is available in all rooms and suites as well as in the hotel's public areas. You will receive access details upon arrival or find them directly in your room or suite.
Yes. All rooms and suites have individually controlled air conditioning, which you can adjust to your preferences during your stay. The hotel's public areas are also air-conditioned.
Yes. All rooms and suites have a minibar. Minibar consumption is not included in the accommodation price and is charged according to the current price list. The current selection and price list can be found directly in your room or suite.
Yes. All rooms and suites are equipped with a safe. If required, guests can also use the central safe at the hotel's main reception.
Yes. An umbrella is available to guests in every room and suite during their stay.
Yes. All rooms and suites are equipped with a coffee and tea set, which guests may use without restriction during their stay.
Yes. Through room service, you can order a selection of food and drinks directly to your room or suite. The current menu is available directly in your room or suite.
Yes. A pillow menu is available in all rooms and suites, allowing you to choose according to your preferences. Simply contact the hotel reception if you would like to change your pillow.
Yes. Bathrobes and slippers are provided for guests in all rooms and suites and may be used freely during the stay.
Hotel toiletries are provided in all rooms and suites. Guests can choose from three cosmetic lines according to their preferences. Bathroom facilities also include a hairdryer, bathrobes and slippers.
Yes. Laundry, dry-cleaning and ironing services are available to hotel guests. Standard service is provided with delivery within 24 hours. Laundry handed in by 10:00 can be returned the same day using the express service for a 50% surcharge. Dry-cleaning services are available from Monday to Friday.
Yes. Bathroom facilities vary depending on the room or suite type. Some have a bathtub, others a shower, and selected categories offer both. If you prefer a specific option, please state your request during booking.
All Princess, Superior, Excellent and Supreme rooms as well as all suites have a bathtub: Junior Suite, Carlsbad Suite, Splendid Suite, Wellness Suite, Premier Suite, Exclusive Suite, Moser Crystal Suite, Presidential Suite and Majestic Medical Suite.
In the Queen, Comfort and Comfort Plus categories, the bathroom has either a bathtub or a shower depending on the individual room.
Depending on their location, rooms and suites overlook the hotel's Sun Garden, the quiet Green Yard, or face the Imperial Spa and Sady Karla IV. The specific view varies by category and the location of the room or suite. If you would like a particular view, we recommend specifying your preference when booking.
A balcony is available only in selected room and suite categories. Availability depends on the individual room or suite.
All rooms or suites in the following categories have a balcony:
Only some rooms or suites in the following categories have a balcony:
Princess and Comfort rooms do not have a balcony.
A baby cot can be added free of charge to all rooms and suites. An extra bed is available only in selected room and suite categories and is subject to an additional charge. We recommend requesting a baby cot or extra bed when making your reservation.
No. The hotel does not offer wheelchair-accessible rooms. If you have specific accessibility requirements, please contact our Reservations Department, which will be happy to recommend the most suitable accommodation option.
Some rooms have vinyl flooring and may therefore be more suitable for guests with allergies. If you have specific accommodation requirements, we recommend specifying them when booking so that we can offer you the most suitable room.
Yes. All rooms and suites are non-smoking by default. Upon request, a room or suite can be prepared as IQOS Friendly for users of IQOS devices. Otherwise, smoking is permitted only in the designated smoking area in the hotel's Sun Garden.
If you would like a specific room or suite or prefer a particular location within the hotel, please state your request when booking. We will do our best to accommodate it subject to current availability.
Yes. Upon request, we can prepare room or suite decorations or one of our gift packages. Options include Welcome Set Standard, Welcome Set Deluxe, Birthday Set, Fall in Love Set or a flower order.
The hotel offers the Sorrento Grand Buffet, serving buffet breakfast, lunch and dinner; the #ID Bar & Restaurant with an à la carte menu, cocktails and live music; and the Bon Soir Café, where you can enjoy coffee, homemade desserts and light refreshments.
Sorrento Grand Buffet and Bon Soir Café are located on the 2nd floor of the Carlsbad Plaza. #ID Bar & Restaurant is located on the 1st floor and can be accessed both directly from the hotel and through a separate entrance from outside.
Yes. You can enjoy live music at both the #ID Bar & Restaurant and Bon Soir Café, which also features a piano. The live music program and performance dates may vary.
Sorrento Grand Buffet
Bon Soir Café
#ID Bar & Restaurant
Breakfast, lunch and dinner are served as a generous buffet. The restaurant also features an open Show Kitchen, where chefs prepare selected dishes directly in front of guests.
Breakfast is included with all stays. Selected stay packages also include half board or full board.These options can also be added to otherstays.
Yes. Lunch and dinner can be purchased separately subject to the current offer and restaurant capacity.
Yes. Breakfast includes a variety of juices and freshly pressed juices, tea, coffee, water, kefir milk and prosecco. Water, coffee and tea are included with lunch and dinner. Other drinks can be ordered à la carte for an additional charge.
Yes. The buffet at Sorrento Grand Buffet also includes vegetarian, vegan and gluten-free dishes. Individual dietary meals can be arranged in advance for an additional charge, subject to availability.
Yes. High chairs are available for our youngest guests at Sorrento Grand Buffet.
We recommend making a reservation primarily for the #ID Bar & Restaurant, especially in the evening. Reservations are not available at Sorrento Grand Buffet or Bon Soir Café.
Yes. Sorrento Grand Buffet, #ID Bar & Restaurant and Bon Soir Café are also open to non-resident guests.
Yes. Smart Casual dress code applies at the Sorrento Grand Buffet and Bon Soir Café.
Yes. Sorrento Grand Buffet and Bon Soir Café are wheelchair accessible.
Wellnessland Alt Karlsbad offers five pools - the main swimming pool, a thermomineral pool with Karlovy Vary mineral water, an acupressure pool, a whirlpool and a large whirlpool with anatomically shaped loungers. It also includes the Saunadorf sauna world with seven types of saunas, Fish Spa, a relaxation room with water beds and a cooling zone.
Wellnessland Alt Karlsbad is located on the 3rd floor of the hotel and is easily accessible from both hotel buildings.
Wellnessland Alt Karlsbad is open daily from 9:00 to 21:00.
Saunadorf sauna world:
Yes. Unlimited access to Wellnessland Alt Karlsbad is included with all stays.
Yes. You can enjoy unlimited access to Wellnessland throughout its opening hours.
Yes. On the day of departure, you can use Wellnessland until 12:00. If you wish to stay longer, a one-time admission can be purchased at reception according to the current price list and availability.
Yes. A one-time admission can be purchased at the hotel reception according to the current price list. We recommend checking availability in advance.
No. Hotel guests can use Wellnessland without prior reservation.
Wellnessland offers five pools - the main 15 × 6 meter swimming pool, a thermomineral pool, an acupressure pool, a whirlpool and a large whirlpool.
Main pool: 28-30 °C
Large whirlpool: 30-32 °C
Small whirlpool: 30-33 °C
Wellnessland includes the Saunadorf sauna world with seven types of saunas. Guests can use the Tepidarium (38 °C), Salt Sauna (38-43 °C), Herbal Sauna (38-43 °C), Turkish Steam Bath (42-45 °C), Infrared Sauna (40-50 °C), Finnish Sauna (80-90 °C) and Russian Sauna (95-110 °C).
Yes. Wellnessland includes a cooling zone with the Grotha cave, cooling showers, a bucket of ice water and a barrel of ice.
Yes. Wellnessland Alt Karlsbad also includes a Fish Spa. This treatment can be purchased and booked directly at the SPA Reception subject to current availability.
Yes. Wellnessland offers a relaxation room with loungers and water beds, designed for resting between individual treatments or sauna sessions.
Yes. Bathrobes and slippers are provided in the room for all hotel guests. Towels and sauna sheets are available to guests in Wellnessland.
Yes. Trained staff are present throughout opening hours to supervise the safety of the wellness area.
No. A swimming cap is not required when using the pools.
Yes. Swimwear is required in the pool area. Saunas are used without swimwear and always with a sauna sheet.
Yes. Access to Wellnessland is wheelchair accessible and suitable for guests with reduced mobility. However, the pools, whirlpools and saunas themselves do not have accessible entry systems or special equipment for entering the water.
Yes. Children up to 11.99 years of age may visit Wellnessland only until 18:00 and must always be accompanied by an adult. Some parts of the wellness area, particularly the sauna world, are intended for adult guests only.
Yes. Wellnessland has a Fit Bar where tea and water enriched with mineral stones are available free of charge. Other non-alcoholic drinks can be ordered according to the current selection.
Yes. The hotel has an equipped fitness center available to hotel guests during their stay. Children and young people may use it only when accompanied by an adult.
The Medical Spa Gallery combines traditional Karlovy Vary spa treatment with modern therapeutic methods and advanced medical equipment. It uses natural thermal and mineral resources and offers a wide range of medical, rehabilitation and relaxation treatments under the supervision of an experienced medical team.
Spa treatment focuses primarily on musculoskeletal disorders, digestive system conditions, upper respiratory tract conditions, metabolic disorders including diabetes, and overall regeneration of the body. The treatment plan is always prepared individually according to the guest's health condition.
The Medical Spa Gallery offers more than 250 medical and wellness treatments in the fields of physiotherapy, thermal treatments, hydrotherapy, electrotherapy, infusion therapy, Thai massage and other specialized services. A complete overview of treatments is available on our website.
The selection includes classic, relaxation, reflex, aroma and lymphatic massages, as well as a separate selection of Thai massages. A complete overview is available on our website.
If your stay includes a medical treatment program, it usually begins with an initial consultation with a doctor. The doctor will assess your health condition, recommends suitable treatments and, where appropriate, a drinking cure, and prepares an individual treatment plan.
Yes. A medical consultation is included in selected medical spa stay packages. The scope of included services is always specified in the details of the relevant stay.
Yes. Treatment programs are prepared individually according to the guest's health condition, treatment goals and the doctor's recommendations.
If you are arriving for a medical spa stay or have health concerns, we recommend bringing current medical reports or examination results, which may help the doctor prepare your treatment program.
Yes. The drinking cure is one of the fundamental pillars of traditional Karlovy Vary spa treatment. It is included in the treatment plan based on the doctor's recommendation.
Yes. During the initial consultation, the doctor will recommend the most suitable mineral spring, dosage and timing according to your health condition.
Yes. Mineral water from Karlovy Vary's Vřídlo spring is available to guests directly in the lobby of Carlsbad Plaza and can also be used as part of a drinking cure.
Medical treatments are particularly suitable for guests with musculoskeletal or digestive system problems, stress, mental exhaustion, or as part of regeneration and prevention.
Yes. We offer a range of treatments focused on supporting the musculoskeletal system and relieving back pain, joint pain and muscle tension. Our doctors or specialist staff will recommend the most suitable combination of treatments based on your health condition and individual needs.
For stress and mental exhaustion, guests most often use massages, hydrotherapy and thermal treatments, Aroma Massage, Antistress Massage or pearl baths. The doctor or specialist staff will recommend the most suitable combination of treatments according to your health condition and individual needs.
Treatment duration varies depending on the treatment type. Most treatments last approximately 20 to 60 minutes. The exact duration is stated for each treatment.
Treatments are provided by qualified physiotherapists, healthcare professionals and other specialists with the appropriate professional qualifications.
Treatments included in a medical program are scheduled during the stay based on the doctor's recommendation. We recommend booking freely available treatments that do not require a medical prescription in advance to help ensure availability at your preferred time.
Hotel guests can book treatments in person at the hotel SPA Reception, by telephone at (+420) 352 441 155 or from the telephone in their room by dialing extension 155. If you are not staying at the hotel, please contact the Reservations Department at (+420) 352 441 118 or (+420) 777 258 838.
Yes. Individual treatments can also be booked separately without booking a medical spa stay. The availability of treatments depends on their nature and whether a medical consultation is required.
It depends on the type of treatment. Some treatments can be taken without a medical consultation, while others require a prior examination or doctor's recommendation. We will be happy to advise you on the appropriate approach when booking or during the initial medical consultation.
If operational circumstances allow, we will be happy to accommodate your request. We recommend specifying it when booking your treatments.
The number of treatments depends on the selected treatment program, length of stay and the doctor's recommendation. Treatments are scheduled to complement one another appropriately and allow sufficient time for recovery.
Yes. We also offer outpatient spa treatment for clients who are not staying at the hotel. Treatment is provided under the professional supervision of doctors and includes individually recommended treatments based on the client's health condition.
Yes. Selected treatments and outpatient spa treatment are also available to non-resident guests. The simultaneous purchase of admission to Wellnessland Alt Karlsbad and advance reservation of treatments are required.
Medical Spa Suites are a unique concept offering treatment in private treatment suites. All treatments take place in maximum privacy without the need to move between individual treatment rooms.
The Medical Spa Gallery offers traditional spa treatment in a central treatment facility. Medical Spa Suites provide the same professional care in private treatment suites, where all treatments take place in one location with an emphasis on maximum privacy, tranquillity and an individual approach. Both options are available as separate medical spa stay packages.
Treatment takes place from Monday to Friday in 2.5-hour time blocks directly in a private treatment suite. All treatments are provided in one place without the need to move between individual treatment rooms, saving time and ensuring maximum comfort and privacy.
Each Medical Spa Suite has its own bathroom, a multifunctional therapeutic bath for medical baths, a massage area and a relaxation zone with loungers and a television. The total area of each suite is approximately 50 m².
Medical Spa Suites are intended for all guests who prefer maximum privacy, an individual approach and comfort during medical treatments. A maximum of two people staying in the same room or suite can undergo the treatment program together in one Medical Spa Suite. If a third person is staying in the room or suite, that person undergoes the treatment program in the Medical Spa Gallery.
Yes. Cosmetic treatments are provided by LLC & Silence, located within Carlsbad Clinic. A complete overview of services is available on silence-beauty.com/en/
Carlsbad Clinic is a modern medical and beauty center connected to Carlsbad Plaza. Under one roof, it combines diagnostics, prevention, regeneration, aesthetic medicine and professional beauty care. Clients are cared for by a team of experienced doctors, therapists and specialists using modern technologies as well as traditional treatment methods.
Carlsbad Clinic offers diagnostic examinations, whole-body cryotherapy, Thai massages and the LLC & Silence center focused on aesthetic medicine, cosmetology and professional beauty services.
Yes. All Carlsbad Clinic services are also available to clients who are not staying at Carlsbad Plaza.
Carlsbad Clinic is located directly within the Carlsbad Plaza complex. External clients use a separate main entrance from the street, while hotel guests can conveniently access the clinic through the hotel's internal connection from the 1st or 3rd floor without leaving the building.
Carlsbad Clinic offers specialist diagnostic examinations performed by experienced medical specialists. The medical team includes specialists in cardiology, urology, proctology and rehabilitation. Based on the examination results, they will recommend a suitable treatment or preventive approach according to your health condition.
Yes. Based on the results of the diagnostic examination, the doctor will recommend a suitable treatment or preventive program according to your health condition.
The diagnostic facilities are located on the ground floor of Carlsbad Clinic.
Diagnostic examinations must be booked in advance. You can make an appointment in person at the hotel SPA Reception, by telephone at +420 352 441 155 or from the telephone in your room by simply dialing extension 155.
Yes. Carlsbad Clinic is the only facility in Karlovy Vary offering three-chamber whole-body cryotherapy at temperatures as low as −110 °C.
Cryotherapy is located on the ground floor of Carlsbad Clinic.
The treatment begins with a short stay in the cryochamber lasting no more than three minutes. This is followed by approximately fifteen minutes of cryostimulation in the form of light physical activity under the supervision of specialist staff.
Whole-body cryotherapy is particularly suitable for musculoskeletal pain, muscle strain, certain skin conditions or as part of overall regeneration.
Yes. Whole-body cryotherapy can only be undertaken after a prior consultation with a doctor, who will assess the suitability of the treatment with regard to your health condition.
Whole-body cryotherapy must be booked in advance through the hotel SPA reception. You can book in person, by telephone at +420 352 441 155 or from the telephone in your room by simply dialing extension 155.
Yes. Carlsbad Clinic offers a wide selection of traditional Thai massages provided by certified therapists with many years of experience.
The Thai massage facilities are located on the 3rd floor of Carlsbad Clinic.
Traditional Thai massage is available in durations of 30, 45, 60, 90 or 120 minutes. Sports-relaxation massage is also available as either a full-body or partial massage. Massages are provided by certified therapists with many years of experience.
Thai massages must be booked in advance. You can book in person at the hotel SPA Reception, by telephone at +420 352 441 155 or from the telephone in your room by simply dialing extension 155.
LLC & Silence is part of Carlsbad Clinic and focuses on aesthetic medicine, modern cosmetology and professional beauty care. It offers an individual approach, advanced technologies and a wide range of services for women and men.
LLC & Silence is located on the 1st and 2nd floors of Carlsbad Clinic. Silence Hair & Nail Studio is located in the connecting corridor between Carlsbad Plaza and Carlsbad Clinic.
LLC & Silence offers a wide range of services in aesthetic medicine and professional beauty care - from device-based, aesthetic and therapeutic cosmetology and body contouring treatments to plastic and aesthetic surgery. The offer also includes eyelash and eyebrow care, permanent make-up, professional hairdressing services, manicures and pedicures at Silence Hair & Nail Studio.
Yes. All LLC & Silence services are available to hotel guests and the general public.
A complete overview of all treatments and beauty services is available on the official LLC & Silence website: silence-beauty.com
Carlsbad Plaza offers facilities for conferences, congresses, business meetings, training sessions, workshops and corporate events, as well as weddings, receptions, gala dinners, banquets and private celebrations. The venue and layout can be selected according to the nature and of the particular event.
Available spaces include the large Rockefeller Hall, the flexible Churchill Lounge, Kennedy Lounge and Masaryk Lounge, the historic Freud Lounge for private meetings, and the Old Times Night Bar, suitable for parties, banquets and other social events. Selected hotel dining areas can also be used for social occasions.
Every event is prepared individually according to the number of guests, required venue, layout, catering, technical equipment and other services. For an offer and reservation, please contact the hotel's Sales Department at sales@edengroup.cz.
The capacity of the individual conference and event spaces varies according to their and layout:
Rockefeller Hall - up to 175 people
Churchill Lounge - up to 42 people
Masaryk Lounge - up to 30 people
Kennedy Lounge - up to 24 people
Freud Lounge - up to 8 people
Old Times Night Bar - up to 100 people
Yes. A viewing of the conference and event spaces can be arranged in advance with the hotel's Sales Department. During the viewing, we will be happy to present the individual venues and layout options according to the nature of your planned event.
Yes. Churchill Lounge, Kennedy Lounge and Masaryk Lounge can be interconnected to create a larger flexible conference space. The lounges can also be connected to Old Times Night Bar, allowing meetings and confereces to be combined, for example, with catering, a cocktail reception or an evening social program.
Rockefeller Hall, Churchill Lounge, Kennedy Lounge, Masaryk Lounge and Old Times Night Bar are located on the 2nd floor of the hotel, close to Bon Soir Café and Sorrento Grand Buffet. The historic Freud Lounge is located on the 1st floor of the hotel.
Yes. The conference and event facilities are accessible by elevator.
Depending on the particular venue, internet access, Wi-Fi, projector, projection screen, flipchart, air conditioning and other conference equipment are available. Rockefeller Hall also has a permanent stage. A dance floor is available in both Rockefeller Hall and Old Times Night Bar. Additional technical equipment can be arranged upon request, subject to availability.
Yes. The hotel team will help you select a suitable venue, layout, technical equipment, catering and other services according to the nature and requirements of your event.
Yes. Conference and event facilities can also be booked separately without hotel accommodation. For an individual offer, please contact the Sales Department at sales@edengroup.cz.
Yes. The hotel provides catering services tailored to the nature and schedule of each event. The offer may include coffee breaks, business lunches, receptions, buffets and gala banquets.
Yes. Participants can stay directly at Carlsbad Plaza. With conference facilities, restaurants, Wellnessland Alt Karlsbad and Medical Spa all in one place, the hotel can also host multi-day corporate or social events.
Yes. A business program can be complemented by relaxation in Wellnessland Alt Karlsbad or selected wellness and spa services. A specific program can be prepared individually according to the organizer's requirements and service availability.
Yes. Carlsbad Plaza offers membership in the VIP Prestige Club. Membership has three levels and is intended for guests who wish to enjoy club benefits during their stay and when using hotel services.
Prestige Club members can receive discounts on Carlsbad Plaza services, including Carlsbad Clinic services. Every member also automatically receives VIP guest status, which comes with additional benefits during their stay. The specific range of benefits and discount level depends on the membership level.
Prestige Club membership has three levels: Silver Card, Gold Card and Diamond Card. Silver Card provides a 10% discount, Gold Card 15%, and Diamond Card 15-20% on Carlsbad Plaza services, including Carlsbad Clinic services. The individual levels also differ in the conditions for obtaining them.
Prestige Club membership can be obtained in two ways - based on direct payment for hotel services reaching a specified amount, or by purchasing a membership card. Specific conditions vary according to the membership level. The third level, Diamond Card, cannot be purchased and is awarded exceptionally in recognition of long-term loyalty to the hotel.
Carlsbad Plaza is located in a quiet part of Karlovy Vary, just a few minutes' walk from the main colonnades, medicinal mineral springs and the historic spa center. Thanks to its location, most major sights, restaurants, cafés and shops can be comfortably reached on foot.
Within walking distance of the hotel are the Imperial Spa, Hot Spring Colonnade, Market Colonnade, Mill Colonnade, Park Colonnade, the Church of St Mary Magdalene and other important landmarks of the historic spa center. In the immediate surroundings, you can also explore the Karlovy Vary spa forests with numerous walking routes and viewpoints, or visit the Diana Observation Tower on foot or by the historic funicular.
Karlovy Vary's mineral springs are accessible at the individual colonnades in the spa center, which are within walking distance of the hotel. If a drinking cure is part of your treatment program, the doctor will recommend the appropriate spring, dosage and timing.
Karlovy Vary has 15 medicinal mineral springs with different temperatures and properties. The best known is Vřídlo, which reaches a temperature of approximately 73°C.
Yes. Karlovy Vary has a network of city bus routes connecting the spa center with railway stations, the bus terminal and other parts of the city. The Lázně I bus stop is located directly in front of the hotel and is served by bus line no. 2.
In addition to the spa center, Karlovy Vary offers many places connected with local history and traditions. You can visit, for example, the Moser glassworks and museum or the Jan Becher Museum. The city is also known for traditional porcelain production, spa wafers and other regional products.
Karlovy Vary is an ideal starting point for day trips. Popular destinations include Loket Castle, Bečov nad Teplou, Cheb, Františkovy Lázně with the SOOS Nature Reserve, and Mariánské Lázně.
Karlovy Vary and its surroundings offer opportunities for golf, cycling, hiking, Nordic Walking, tennis and, during the winter season, skiing in the nearby Ore Mountains.
Yes. There are several golf courses around Karlovy Vary. The nearest include Golf Resort Karlovy Vary and Golf Resort Cihelny, approximately a 10-minute drive from the hotel. Golf Sokolov is approximately a 25-minute drive away.
Yes. The hotel concierge will be happy to recommend sights, walking routes, cultural events, restaurants, sports activities and excursions in the surrounding area. The concierge can also help organise a city tour, guide, transport or other services according to your requirements.
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